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Service

Schelling stands for innovative, individual customer solutions in cutting panels to size and their peripherals. This requires an individual customer service with quality support from planning through construction and software to installation, startup and after-sales services.


To be closer to customers, and therefore to be there more quickly, our service is organised noncentrally. Operations are started from various locations. Whether during normal working hours or around the clock if required, on every day of the week.

Do you need our support?
Schelling’s customer oriented philosophy gives special
focus to their service and spare parts operation. Spare
parts are available same day or next day from Schelling
UK directly who keeps a fast amount of stock, none stock
UK items can be shipped next day from Austria.

HOTLINE: fast and directly    
Hotline [ UK ] Tel 0044 1937 586340 Fax 0044 1937 586866
Hotline [ A ] Tel 0043 5572 396-182 Fax 0043 5572 396-245
Free Hotline monday to friday 07:00 - 17:00
Exclusive Hotline* monday to friday 17:00 - 22:00
  saturday 07:00 - 12:00
* on request    

 

Hotline & remote diagnosis

Free of charge during normal business hours:
Our hotline offers competent and quick assistance, rapid availability of spare parts and remote online diagnostics. Our technician is directly in contact with your machine over the Internet so he can diagnose and rectify errors, even during production. This saves time and money.

Project accompaniment and optimization Our specialists will assure you smooth project flow. With expertise and commitment, you will optimise your machine for your requirements.
Start help Do you want to achieve maximum performance without losing valuable time after commissioning your Schelling machine? With our start help, your operating personnel will be trained to perfection. Our specialists will tackle the problem with you to ensure optimal performance of your Schelling system from the very beginning.
Check-up We take care of you: the check-up by our experienced technicians determines the current state of your machine. Your advantage: machine availability increases due to the early detection of possible wear. Thus you can avoid subsequent damage, the reaction time is shorter in case of malfunctions, the spare parts availability is guaranteed and costs for repairs can be budgeted.
Maintenance You want optimal productivity from your machine for many years? We offer you regular maintenance of your machine. In inspection intervals which are oriented towards your machine usage, your machine is maintained by our specialists.
24-hour service Wherever and whenever you are working, we are there for you. We enable you to perform remote maintenance and receive spare parts deliveries at any time of day or night.
Hotline & remote diagnosis Free during normal working hours:
Our hotline service 0043 5572 396-182 offers you expert and fast advice, the fastest possible availability of spare parts and online remote maintenance. Via the Internet, our technicians can diagnose and eliminate errors on your machine directly, even during production! You save time and money.
On-site service You need us to come to you? Our mechanic is in your area, thus we can guarantee you quick and efficient troubleshooting on location.
Spare parts Your spare parts will arrive within 48 hours. We keep a large assortment of spare parts for all machine series in our large and modern spare parts warehouse. Even for your old Schelling standard machine, we guarantee spare parts availability for 25 years: Uniquely Schelling!
SCHELLING UK LTD
Schelling House
West Yorkshire, Sandbeck Way
LS22 7DN Wetherby/England
United Kingdom

Tel 0044 1937 586340
Fax 0044 1937 586866

NEWS

09/30/10

Takeover of saw manufacturer Panhans provides new impulse

AWB and Schelling will realise synergies and consolidate the location of this tradition-rich brand.

01/14/10

Schelling's advanced technology for cutting thin boards to size

Continuous demand for cutting thin boards to size can be seen in industry – just consider the trend...

08/21/09

SCHELLING opens a new area in cutting steel plates.

Steel saw fs 10
[ Impress ]